Insurance Agent Training Courses

The National Flood Insurance Program (NFIP) offers in-person and online training courses or licensed property and casualty insurance agents. To mitigate the spread of COVID-19 and following CDC guidance, courses are offered as a webinar instead of in-person training.

Two-part Key Fundamentals of Flood Insurance Webinar

This webinar is a two-part course on FEMA's National Flood Insurance Program. It includes the topics listed in the Federal Register notice on training and education requirements related to Section 207 of the Flood Insurance Reform Act of 2004, otherwise known as FIRA 2004.

It brings participants the latest information on the NFIP, including instruction on the NFIP’s pricing approach – Risk Rating 2.0: Equity in Action. Both parts of this webinar were newly filed for continuing education credits in all 50 states and the District of Columbia in September 2021.

The course discusses many of the federal flood program’s general rules as well as some more advanced topics. For more information, visit our Key Fundamentals of Flood Insurance 2.0 overview.

Attendees must complete both sessions in order to cover all topics required by the Flood Insurance Reform Act (FIRA) of 2004.

  • February 27, 2024 2 p.m. - 4 p.m. CT (Part 1) REGISTER
  • February 28, 2024 2 p.m. - 4 p.m. CT (Part 2) REGISTER

 

  • February 28, 2024 10 a.m. - 12 p.m. CT (Part 1) REGISTER
  • February 29, 2024 10 a.m. - 12 p.m. CT (Part 2) REGISTER

 

  • March 5, 2024 2 p.m. - 4 p.m. CT (Part 1) REGISTER
  • March 6, 2024 2 p.m. - 4 p.m. CT (Part 2) REGISTER

 

  • March 6, 2024 10 a.m. - 12 p.m. CT (Part 1) REGISTER
  • March 7, 2024 10 a.m. - 12 p.m. CT (Part 2) REGISTER

 

  • March 12, 2024 2 p.m. - 4 p.m. CT (Part 1) REGISTER
  • March 13, 2024 2 p.m. - 4 p.m. CT (Part 2) REGISTER

 

  • March 13, 2024 10 a.m. - 12 p.m. CT (Part 1) REGISTER
  • March 14, 2024 10 a.m. - 12 p.m. CT (Part 2) REGISTER

 

  • March 19, 2024 2 p.m. - 4 p.m. CT (Part 1) REGISTER
  • March 20, 2024 2 p.m. - 4 p.m. CT (Part 2) REGISTER

 

  • March 20, 2024 10 a.m. - 12 p.m. CT (Part 1) REGISTER
  • March 21, 2024 10 a.m. - 12 p.m. CT (Part 2) REGISTER

 

  • March 26, 2024 2 p.m. - 4 p.m. CT (Part 1) REGISTER
  • March 27, 2024 2 p.m. - 4 p.m. CT (Part 2) REGISTER

 

  • March 27, 2024 10 a.m. - 12 p.m. CT (Part 1) REGISTER
  • March 28, 2024 10 a.m. - 12 p.m. CT (Part 2) REGISTER

 

 

CONTINUING EDUCATION CREDITS:

Continuing education course approval and credits vary by state for insurance agents. Click Here for information about your state. Some states (e.g., California, Illinois, Michigan, Nebraska, Oklahoma, Utah, Virginia and Wisconsin) require that both parts of the course must be completed on consecutive days to receive four hours of continuing education credits. Currently, there are no continuing education credits available in Puerto Rico, Guam or the Virgin Islands.

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Agent Webinar Learning Series: Marketing and Selling Flood Insurance

As a trusted insurance advisor, it is essential to be informed about your local flood risks to educate your clients and ensure they have coverage to protect the lives they’ve built. The National Flood Insurance Program (NFIP) can help! 

NFIP’s agent webinar learning series highlights the types of flood risks, marketing strategies, and valuable resources available for selling flood insurance and assisting current clients. See below for the current selection of free webinars.

Spring Flooding Webinar Recording

Springtime brings warmer weather but also plenty of rainfall, melting snow, and ice jams with it. View the webinar on demand for resources and talking points you can use to prepare your clients for the risk of spring flooding.

Watch Now!

Flood After Fire Webinar Recording

Wildfires are on the rise, and residents living in or near burn scars are at an increased risk of flooding for years after a fire is extinguished. View the webinar on demand for more information on marketing strategies and the resources NFIP offers to help you educate your clients on this risk.

Watch Now!

Hurricane Season Webinar Recording

Warmer weather brings opportunities for thunderstorms to evolve into hurricanes and other severe storms. In this webinar, we share resources and talking points you can use to prepare your clients for the risk of hurricane season flooding

Watch Now!

 

Online NFIP agent courses

Insurance agents can also find NFIP flood insurance training online through the FEMA Emergency Management Institute (EMI) Independent Study Program.

Please note: These courses are not approved for CE credit by any State Department of Insurance.

  • The Basic Agent Tutorial presents the fundamentals, including zones, coverage, loss settlement, and underwriting rating concepts such as the FEMA Elevation Certificate. The course covers all training topics mandated by the Flood Insurance Reform Act (FIRA) 2004, The Basic Agent Tutorial (IS-1101).

    This course complies with the flood training content required by the Flood Insurance Reform Act of 2004 (FIRA). For information regarding your state's requirements under FIRA, please refer to the bulletin issued by your state Department of Insurance. For clarification regarding your state's requirements for flood training, please contact your state Department of Insurance.

  • This specialized course is appropriate for those with a basic understanding of the FEMA Elevation Certificate and who are ready to tackle advanced topics in elevation rating for A and V zones. Important rating considerations in high-risk zones are discussed and demonstrated including the Lowest Floor Elevation, machinery and equipment, and whether the building is with or without obstruction, Theory of Elevation Rating (IS-1102).

  • With a growing number of condominium developments throughout the US, particularly in states with a high-risk for flooding, insurance agents can expand their book of condominium business by writing coverage through the NFIP. Insuring Condominiums provides a broad overview of the different ways that condominiums can be insured through the NFIP. Short video segments guide insurance agents through the key elements they need to know to effectively write condominium exposures, Insuring Condominiums (IS-1108).

  • Insurance agents regularly view the NFIP as an outlet to write personal lines exposures for their clients, but they may not be aware of additional opportunities to cover their policyholders’ commercial exposures. Writing Commercial Exposures provides practical insights designed to assist agents with identifying, targeting, and writing commercial risks through the National Flood Insurance Program, Writing Commercial Exposures (IS-1110).

  • In an effort to minimize loss of human life and future flood damage as well as protect our nation’s natural resources, the Coastal Barrier Resources Act restricts development in the Coastal Barrier Resources System (CBRS) and Otherwise Protected Areas (OPAs) by prohibiting all federal expenditures and financial assistance, including flood insurance, for residential and commercial development in the identified areas. The Coastal Barrier Resources Act course takes insurance agents through identifying protected areas on the Flood Insurance Rate Map and reviews the significance of the CBRS designation date and the building’s date of construction or improvement. Understanding these important elements will assist agents in determining eligibility for flood insurance, Coastal Barrier Resources Act (IS-1113).

  • After severe flooding, local communities must assess a building’s damage to assure compliance with local floodplain management ordinance provisions. Before building repair or reconstruction is permitted, it may be necessary to require certain measures to reduce future flood damage. Increased Cost of Compliance (ICC) coverage is available under the NFIP Standard Flood Insurance Policy to assist policyholders with the cost to comply with these requirements. The Increased Cost of Compliance course provides an overview of ICC coverage and eligibility and takes the learner through the claims process to gain a better understanding of this important coverage benefit, Increased Cost of Compliance (IS-1100).

  • Do you know when the FEMA Elevation Certificate is required, optional, or not needed to rate NFIP flood insurance premiums? EC Made Easy: Elevation Certificate Overview will guide you through the purpose of the Elevation Certificate, aid you in locating a certifying professional, and provide details on properly completing and interpreting the Elevation Certificate. This course assists insurance agents and other professionals in learning the basics of the Elevation Certificate and identifying the impact flood risk has on flood insurance costs, EC Made Easy: Overview if the Elevation Certificate (IS-1105).

  • All NFIP stakeholders will benefit from this course, which provides a practical look at how changes to FEMA flood maps affect property owners, insurance agents, lending institutions, and others. FEMA Mapping Changes explores the impact of map changes through a series of self-guided interactive exercises designed to assist learners with navigating through mapping changes as they occur, FEMA Mapping Changes (IS-1106).

Upon successfully passing the course exam, you will receive a certificate of achievement noting CE earned through International Association for Continuing Education and Training (IACET). Each hour of instruction completed earns 0.1 CE units through IACET.

If you are taking a FEMA EMI Independent Study course in order to earn CE, be sure to confirm in advance that your professional board or other preferred accrediting entity will accept IACET CE. You can also check IACET's website for a list of entities that accept IACET CE. FEMA accepts IACET CE.

EMI Independent Study course exams require a FEMA Student Identification (SID) number. Register for a FEMA SID Number.