Types of Training

The National Flood Insurance Program (NFIP) offers online training courses for agents, adjusters, surveyors and other stakeholders.

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Adjuster courses

While FEMA cannot hold the 2025 NFIP Claims Adjuster Presentations as previously scheduled, we are providing an opportunity to ensure that all interested independent adjusters can receive a Flood Control Number (FCN) card for the 2025 hurricane season.

Stay tuned for the 2026 NFIP Claims Adjuster webinars in anticipation of the 2026 hurricane season.

You can view all upcoming webinars on the calendar.

If you have questions about webinars, please email FEMA-NFIP-adjuster-help@fema.dhs.gov.

If you have specific questions about your FCN card, please email NFIPAdjusterMailbox@fema.dhs.gov.

Renewing or obtaining a Flood Control Number (FCN)

To adjust flood losses for the NFIP, independent adjusters must:

Register with the NFIP, and
Possess an active FCN. The Adjuster Registration Application can be found here.

The deadline for obtaining an FCN or changing any category is June 30, 2025.

For specific questions about the NFIP Adjuster Registration process or your FCN card, please contact FEMA.

Contact FEMA

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Agent courses

State Departments of Insurance have taken various actions over the years to establish training requirements for insurance agents who sell and service flood insurance under the NFIP, this is outlined in Section 207 of the Flood Insurance Reform Act of 2004 (Public Law 108-264).

Learn more about the NFIP's online training.

EMI Independent Study

EMI Independent Study courses are free and available to anyone, you can access the Independent Study catalog and register for a FEMA Student Identification (SID) Number for the exams.

Course content will be updated as Program changes occur.

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Types of Training