Serving Your Flood Insurance Clients
Before, during, and after a flood, agents have an important role to play. As your clients’ trusted advisor and go-to for flood insurance questions, agents are the front lines of the NFIP customer experience. That’s why it’s important to check in with existing clients every year to make sure they renew their flood protection and prepare for seasonal flood risk.
Agents.FloodSmart.gov is growing, with new content—including downloadable tools, templates, and resources—arriving monthly.
Before the Flood: Prepare Clients
Encourage your clients to prepare for storms or other seasonal flood events.
After the Flood: Support Clients
Help your clients file a claim, work with their adjuster, and recover quickly.
Work with your clients to renew their flood insurance coverage annually.
Help Clients Pay Less
Understand cost savings opportunities.
Map Changes: Keep Clients Up to Date
Learn more about upcoming map changes in your area.